B.EST Solutions Azerbaijan office team: Jana Krimpe and Fuad Malikov PMP®, IPMA Level B® have met with a delegation led by the Minister of Information Society and Administration of North Macedonia Admirim Aliti.
During the meeting we have discussed successful implementation of Mobile Identity (Asan Imza) infrastructure in #Azerbaijan, public-private-partnership projects, lessons learned and future perspectives and developments.
The meeting was organized by the State Agency for Public Service and Social Innovations under the President of Azerbaijan.
On June 29th, 2022, B.EST Solutions Azerbaijan’ office team: Zahir Quliyev – CIO and Fuad Malikov – Head of Operations met with National Information Technology Authority-Uganda and Private Sector Foundation Uganda (PSFU), and discussed the successful execution of “Asan Imza” (Mobile ID) technology, which meets all international standards of the highest level of security, and is an important tool for ensuring information security in the provision of electronic services, preventing the risks of unauthorized access to users’ personal data.
During the meeting possible cooperation for implementation of Mobile ID in Uganda was broadly discussed between both parties.
The meeting was held within the framework of tentative programme, organized by the State Agency for Public Service and Social Innovations under the President of Azerbaijan.
One of the country’s leading banks, Rabitabank, expands its service boundaries and introduces another innovation.
So, no individuals will be able to get “Asan Imza” – enhanced mobile electronic signature at the branch without going to tax offices and “ASAN Service” centers by approaching one of the bank’s Head Office, Nasimi, Narimanov, Sabail, and Center branches. “Asan Imza” mobile electronic signature allows citizens to use a mobile phone as an enhanced digital electronic signature, to obtain access to numerous electronic services provided by public and private organizations, and to sign various electronic documents. According to the legislation of the Republic of Azerbaijan, “Asan Imza” is equivalent to a hand signature.
At the initial stage, only individuals with active Bakcell numbers are able to use this service. The use of the service is now active and one can approach one of the mentioned branches.
It should be noted that in the nearest future it will be possible to obtain “Asan Imza” in other branches of Rabitabank.
Azerbaijan’s Mobile ID – “Asan Imza” was featured as the best practice case in the joint report published by Secure Identity Alliance and OnePoint – “Giving Voice to Digital Identities Worldwide”.
Secure Identity Alliance (SIA) in partnership with OnePoint, recently produced “The Giving Voice to Digital Identities Worldwide report” charting the current state of government-led digital and mobile identity projects across the globe.
The aim of the project was twofold. First, to highlight specificities of different digital ID schemes as well as explore innovative use cases, governance & processes, technological choices, and go-to-market strategies. Second, to understand the drivers of decision-making and benefit from best practices shared by key actors.
The report compiled key insights and experiences gathered from official and documented analytical sources, as well as a cross-analysis of 25 interviews with key international actors and country representatives. Highlighting innovative models, lessons learnt and showcasing best practice, this highly visual report analyses ID projects and models from around the world including best practice examples from USA, Canada, Austria, UK, France, Netherlands, Denmark, Estonia, Azerbaijan, India, Singapore and many more.
ccording to Yannick Ragonneau, Partner at OnePoint, “As transactions move from the physical to the digital world, trusted digital identity is now the cornerstone of a new and growing range of public services. In this report, we give voice to the leaders of the most innovative and challenging identity-led projects across the world – leveraging their ‘on the ground’ insights and perspectives to help public and private policymakers understand the art of the possible.”
Azerbaijan’s “Asan Imza” was featured to exemplify best practice in two areas: digital inclusivity and the trend of digital identification going mobile. In the first category, Azerbaijan was featured next to France and Australia, standing out with the verbal solutions of Mobile ID designed to ensure digital inclusivity in the provision of public services. In the second category, “Think Mobile First”, Azerbaijan’s SIM-based “Asan Imza” solution was highlighted next to Liechtenstein and Italy.
As recognized by multiple experts in the report, the future of identification is mobile. Azerbaijan’s accomplishments in implementing its Mobile ID, place the country as one of the frontrunners of the trend.
“With the uptake of digital ID now at a crucial tipping point, mobile ID is set to become the primary source of digital ID onboarding, verification and authentication for over 3 billion people by 2024,” shares Kristen Teyras, Chair at the SIA Digital ID Workgroup, citing recent findings by Juniper Research. “Next-generation mobile ID technologies that support both online and in-person identification are already helping to propel pro new era of innovative trusted ID services that are redefining how people interact with public authorities and private sector players,” she observes, referring to the use cases featured in the report.
The study is the result of a joint effort by Secure Identity Alliance (SIA) and OnePoint:
SIA is a non-profit organization, which brings together public, private and non-government organizations to foster international collaboration on the provision of legal and trusted identity for all and the development of inclusive digital identity services.
OnePoint are enterprise transformation architects, guiding their clients from the definition of the strategic vision to its technological implementation.
PASHA Bank offers a new service for ensuring convenient usage to its corporate clients; entrepreneurs and legal entities, who are applying to branches for opening a bank account.
Along with other innovative banking services, the Bank clients now can receive “Asan Imza” – an enhanced electronic mobile signature at the Bank branches, without going to the tax service centers or “ASAN Xidmət”.
For “Asan Imza” service activation a PASHA Bank client must have a usual SIM card with a valid Bakcell or Nar mobile number. “Azercell Telecom” subscribers can activate “Asan Imza” certificate only with valid “Asan Imza” SIM card. It is significant to mention that “Asan Imza” electronic mobile signature holders are able to conduct online various banking transactions, and also electronically sign documents. Therefore, without visiting the bank and wasting time, Kapital Bank clients will control their accounts and perform a number of operations through the “Müştəri Bank” system.
According to the Law of the Republic of Azerbaijan, “Asan Imza” is equivalent to a handwritten signature, and for that reason all procedures for user identification, secure implementation, compliance with all world cryptography standards are strictly applied for ensuring users’ interests.
Clients can monitor their accounts and make transactions by using Online Bank or the “PASHA Business” mobile application without visiting the Bank and wasting time.
The obtainment of “Asan İmza” service will be available in other branches of PASHA Bank in the nearest future.
For detailed information please contact the Business Centers or the PASHA Bank Contact Center at * 8123 / (+99412) 4965004 (for corporate clients), * 9123 / (+99412) 4965000 (for individual clients).
Kapital Bank has presented another innovation for providing convenient service to its corporate clients; entrepreneurs and legal entities that are applying to branches for opening a bank account. Alongside with an account opening and other innovative banking services, clients now will be able to receive “Asan Imza” – an enhanced electronic mobile signature at the Bank branches, without referring to the tax service centers or “ASAN Xidmət”.
The service is currently available in the Central, Yasamal, Ganjlik, Nasimi, Sabail and Khatai branches of Kapital Bank. In order to receive this service, a citizen must possess with a valid of Bakcell or Nar mobile number. It is important to note that “Asan Imza” electronic mobile signature holders are able to conduct online various banking transactions, and also electronically sign documents. Therefore, without visiting the bank and wasting time, Kapital Bank clients will control their accounts and perform a number of operations through the “Müştəri Bank” system.
It should also be mentioned that with the use of the “Müştəri Bank” system, one can easily and securely benefit from the following services: online account control, receipt of statements, information about orders, cashless transfers within the country and abroad, transactions conversion, business transfers, payment of salary cards, salary cards order and etc. According to the Law of the Republic of Azerbaijan, “Asan Imza” is equivalent to a handwritten signature, and for that reason all procedures for user identification, secure implementation, compliance with all world cryptography standards are strictly applied for ensuring users’ interests.
Kapital Bank is the largest bank in Azerbaijan with the quantity of branches, and serves clients in 102 branches and 17 departments in the country. A pervasive accessibility to financial services for all sectors of the society regardless of location will be created with integration of “Asan Imza” service into Kapital Bank’s remote services; and most significantly, it will provide a great contribution to the security system of digital services in Azerbaijan.
On 18-19 November the United Nations Economic and Social Commission for Asia and the Pacific (ESCAP) along with the United Nations Economic Commission for Europe (UNECE), and the Heads of Delegation of the United Nations Special Programme for the Economies of Central Asia (SPECA) held the 2020 SPECA ECONOMIC FORUM on “Regional Cooperation to Support Socioeconomic Recovery in the Wake of COVID-19” in virtual modality.
The ultimate objectives of SPECA are to increase economic cooperation in the SPECA region; integration of the SPECA participating countries into the world economy; and platform provision for cross-border cooperation with the prospects of achieving Sustainable Development Goals (SDGs). The economic crisis, caused by the COVID-19 pandemic, has severely affected societies and countries around the world, including the SPECA countries. Due to the crisis, a production break, and a huge decrease in employment and population income were observed. Along with that, self-isolation and necessary lockdown measures escalated socioeconomic challenges and substantially reduced the forecast of SDG achievements.
Representatives from the SPECA participating countries: Afghanistan, Azerbaijan, Kazakhstan, Kyrgyzstan, Tajikistan, Turkmenistan and Uzbekistan provided their valuable reports and presented their views related to the topic.
Mr. Vusal Gasimli – the Executive director of the Center for Economic Reforms Analysis and Communication of the Republic of Azerbaijan delivered a speech on the government’s recovery plans for two significant periods: post-COVID and post-conflict times. He brought forward the new strategic roadmaps to be carried out after the full liberation of Azerbaijani lands. Mr. Gasimli brought up the significance of the digital technologies implemented in the country: “Azerbaijan created Cross-Border Trade Facilitation and Paperless Trade infrastructure which helps inclusiveness and efficiency. The electronic Residency and mobile Residency program of the Digital Trade Hub of Azerbaijan allow entrepreneurs around the world to set up and run a location-independent business in Azerbaijan. These programs also allow users to access the cross-border e-services of the Digital Trade Hub through government-issued digital identities. It should be mentioned that no one is left behind from our technological strategy and the Digital Trade Hub covers all stakeholders – public and private sector entities and it has a big role for sustainable transformation.” Mr. Gasimli also noted another innovative project – azexport.az, which represents a vast digital marketplace of Azerbaijani goods and services with which Azerbaijani businesses can reach new markets and enlarge trade & export.
Another representative from Azerbaijan, Mrs. Jana Krimpe, the CEO and Founder of B.EST Solutions Company – the operator of Asan Imza and the Partner of the Digital Trade Hub of Azerbaijan (DTH). Mrs. Krimpe provided a comprehensive presentation on the implementation of DTH in the Session III: Cross-Border Trade Facilitation and Paperless Trade for Inclusive and Efficient Recovery. DTH represents a Public-Private Partnership Consortium between the Center for Analysis of Economic Reforms and Communications, PASHA Bank, B.EST Solutions and AzerTelecom. DTH is a hub where government and private sectors meet to create a favorable business environment for digital nomads, freelancers and entrepreneurs. The presenter stressed the impact of this project both in the region and around the world. Mrs. Krimpe emphasized that further advancement of DTH will uninterruptedly reinforce the recovery of the country during the post-COVID period with the use of digital technologies in the social, economic and financial sectors. The panelist additionally noted the m-Residency program – “We are also very proud of launching the m-Residency program, which is the first of its kind in the world, and the second virtual residency program after Estonia’s e-Residency, which presents the significant possibility to involve every single person in the world to participate in our economy.” With this program, one can run a location independent company in Azerbaijan and benefit from major banking services. Jana Krimpe also mentioned that the liberation of Azerbaijani lands from Armenian occupation will start the new era of economic growth and a significant acceleration of cross-border paperless e-trade facilitation activities.
She also mentioned the impact of the pandemic – “… during COVID-19 the amount of online transactions was significantly raised and it involved all players in the country. So, they started to quickly deliver remote onboarding services. The government reacted very fast and created a significant number of new online-services to serve people in the lockdown situation.” She also specified that Azerbaijan’s case can be a good example to other countries for its quick reaction in such emergency situations. Mrs. Krimpe stressed the fact that political will is extremely important for the facilitation of e-trade. The government’s role is vital in developing infrastructure, e-trade and & cross border services.
With respect to abovementioned facts, Ms. Sezin Sinanoglu, the United Nations Resident Coordinator in Tajikistan stated that learning about the innovative implementation of the m-Residency program will be an interesting example for other countries. “…. There is a lot of expertise and innovation going on. It is a great opportunity to learn from each other. To take a note of who has what… A very-very strong welcome for our colleague from B.EST Solutions from Azerbaijan. A cooperation directly with the private sector: they know the solutions; they have ideas and proposals for the solutions. Let’s please bring them onboard to have that dialog to know what they need to trade”.
Mr. Yann Duval, Chief, Trade Policy and Facilitation, ESCAP also provided a valuable comment regarding the Azerbaijani representative presentation – “…Azerbaijan is one of the top world performers in digital and sustainable trade facilitation.”
The detailed information about the session can be found here.
Nowadays, when a large part of the world is working remotely, it is crucial for our citizens to use simplified e-services. Another innovation was presented by B.EST Solutions company- the technical operator of “Asan Imza” and the Digital Trade Hub partner along with the leading mobile operator “Azercell Telekom” LLC for users of the enhanced mobile electronic signature “Asan Imza”.
So, now “Asan Imza” mobile signature users who are “Azercell Telekom” LLC mobile subscribers can extend the use of their SIM card of the “Asan Imza” service with SMS message. Through online “Asan Imza” service prolongation on the taxpayers’ portal, citizens will no longer need to change their SIM card and waste time by visiting the customer service center for replacing “Asan Imza” service SIM card.
It is significant to recall that extension of the SIM-card with SMS is not enough for “Asan Imza” service prolongation, it is also necessary to prolong certificates for the next 3 years online on the single Internet portal of the taxpayer e-taxes.gov.az no later than 30 days before the expiration date of certificate. Later or after the expiration date, online prolongation procedure will not be available, and a user will need to visit the Asan Certification Services Center (ASXM) under the State Tax Service under the Ministry of Economy for certificate prolongation.
Thus, in order to prolong the “Asan Imza” service on a functioning SIM card, citizens should send an SMS to “8500” short number with the keyword:
“ferdi” for users of the “Asan Imza” service for individuals;
“biznes” for users of the “Asan Imza” service for legal entities;
“Dovlet” for users of the “Asan Imza” service for governmental entities.
TDetailed instructions on SMS extension can be found here
By calling the “Asan Imza” Call Center “1847” or by writing to firstname.lastname@example.org citizens may receive answers to their inquiries.
For ensuring the utmost safe and remote business, it is significant for digital Azerbaijan to continuously provide an extensive range of electronic services for citizens. With a view to eliminating the impact of the coronavirus pandemic (COVID-19) on the business environment in Azerbaijan and considering users numerous appeals, the B.EST Solutions company- the technical operator of “Asan Imza” and the Digital Trade Hub partner, keeps up presenting innovations for users of enhanced mobile electronic signature “Asan Imza”.
So, now “Asan Imza” certificate users will be able to prolong their certificates for the next 3 years online on a single taxpayer Internet portal e-taxes.gov.az no later than 30 days before the expiration date of certificate. Later or after the expiration date, online prolongation procedure will not be available, and a user will need to visit the service office for certificate prolongation. A detailed instruction for online prolongation is available through this link.
It is important to note that all procedures for issuing electronic identity, which also includes “Asan Imza”, are strictly regulated by the Law of the Republic of Azerbaijan “On electronic signatures and electronic documents” dated on March 9, 2004 and Resolution No. 27 of the Cabinet of Ministers “on the approval of some of the normative legal acts for electronic signature and electronic document in the Republic of Azerbaijan ” dated by January 28, 2006. “Asan Imza” is equivalent to a handwritten signature and hence all procedures for user identification, security, compliance with all international cryptography standards are strictly followed to ensure the interests of both users and service providers. “Asan Imza” issuance is as comprehensively regulated as the issuance of any other identification document.
More than 1000 electronic services offered by public and private organizations are available with “Asan Imza” mobile electronic signature. By means of mobile identity, one may get access to vital electronic services, such as filing electronic tax returns; online credit; declaring goods and vehicles at customs; electronically registering notifications of employment contracts; online registering for admission to institutions; applying for mortgage; social insurance; internet and mobile banking.
Thanks to the brilliant victory of the Azerbaijani army for restoration of the territorial integrity of Azerbaijan and according with the Decree of the President of the Republic of Azerbaijan “On the organization of temporary special administration in the territories liberated from occupation of the Republic of Azerbaijan” dated by October 29, 2020, it was ordered to create regional agencies under temporary commandant’s offices of such ministries as the Ministry of Economy; Ministry of Finance; Ministry of Defense; Ministry of Transport, Communications and High Technologies and others. A complete integration of information and communication technologies in the Karabakh region is required for the well-coordinated, secure and effective implementation of tasks. The field of electronic services is an integral part for expanding the range of government responsibilities and rapid economy recovery of the liberated territories.
By calling the “Asan Imza” Call Center “1847” or by writing to email@example.com citizens may receive answers to their inquiries.
For the first time in world history, the Center for Analysis of Economic Reforms and Communications along with “Best Solutions” LLC presented mobile residency (m-Residency) in Azerbaijan for foreign citizens.
PASHA Bank employees were awarded by abovementioned organizations with special letters of appreciation for their efforts and active participation in the preparation and presentation of this program.
With m-Residency program, which is part of innovative Azerbaijan, foreigners will be able to conduct their business without risks and difficulties in this country.