Over 631,000 Individuals Were Served at Taxpayer Service Centers in Azerbaijan Last Year
Over 631,000 Individuals Were Served at Taxpayer Service Centers in Azerbaijan Last Year
In 2024, a total of 631,320 individuals were served at taxpayer service centers in Azerbaijan, according to the State Tax Service under the Ministry of Economy, as reported by https://az.shafaqna.com/
During this period, 960,265 services were provided, including:
- Over 353,000 oral consultations, addressing taxpayers’ inquiries about tax legislation and administration.
- Over 88,300 electronic services, which assisted with preparing and submitting declarations, reports, and other applications in electronic format.
Key Service Types
Approximately 90.9% of the total services were concentrated in 10 main categories (excluding oral consultations and ready document services):
- Submission of declarations (reports) and statements on current tax payments to tax authorities.
- Suspension of taxpayer activities.
- Issuance of receipts for simplified tax fixed payments, mandatory state social insurance, and compulsory health insurance contributions.
- Issuance of “Asan Imza” certificates.
- Registration and re-registration of individual taxpayers.
- Changes to taxpayer registration data.
- Issuance of references to taxpayers.
- Deregistration of individual taxpayers.
- Registration (and deregistration) of taxpayers’ business units (facilities).
Written Inquiries and Notifications
- More than 35,200 written inquiries from taxpayers were responded to during the reporting period.
- Over 13.1 million informational notifications (letters) of various types were sent to taxpayers.
Meetings and Targeted Services
- 306 meetings were held with the participation of 4,268 taxpayers.
- 5,586 taxpayers received targeted services.
- To ensure preventive awareness, over 2 million SMS messages were sent to taxpayers’ mobile numbers.
The State Tax Service continues to prioritize providing high-quality, transparent, and accessible services to taxpayers.